1Introduction
SMM Co. (also referred to as “SMM,” “Scale My Marketing,” “Agency,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share the information we gather from visitors to our website, prospective clients, and current clients (“you”).
2Information We Collect
We collect information primarily to provide our Services, improve our communications, and maintain our business operations. The types of personal information we collect include:
2.1. Information You Provide Directly
- Contact Data: Your name, email address, phone number, and company name when you fill out a contact form, request a consultation, or sign up for a newsletter.
- Service Data: Any information you provide to us to facilitate our Services, such as access credentials to your website or marketing platforms (collected securely and used solely for the purpose of the engagement).
2.2. Information We Collect Automatically (via Cookies and Tracking)
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring websites.
- Technical Data: Your IP address, browser type, operating system, and device identifiers.
3How We Use Your Information
We use the information we collect for the following core purposes:
To Provide Services
To fulfill our contractual obligations, perform the marketing and administrative services you have engaged us for, and manage your account.
To Communicate
To respond to your inquiries, schedule consultations, send service updates, and manage client relationships.
To Market
To send you newsletters, updates, and promotional materials related to our services, based on your preferences and consent.
To Improve
To analyze website usage and client feedback to continuously improve our website, Services, and business processes.
For Legal Compliance
To comply with applicable laws, regulations, and legal processes, and protect our rights and property.
4How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We share information with third-party vendors and service providers (e.g., website hosting, analytics platforms, CRM software) who require access to data to perform services on our behalf. These third parties are contractually obligated to keep your information confidential and secure.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the safety of our users or the public.
With Your Consent
We may disclose your information for any other purpose with your explicit consent.
5Data Security
We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encrypted connections for website traffic and secure, password-protected systems for accessing client data.
6Your Rights and Choices
Depending on your location, you may have specific rights regarding your personal data:
Access
You have the right to request a copy of the personal data we hold about you.
Correction
You have the right to request that we correct any inaccurate or incomplete information we have about you.
Opt-Out
You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails.
7Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy and, where appropriate, through more prominent notification on our website.
8Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our compliance department directly.