Privacy Policy | SMM Co.

1. Introduction

SMM Co. (also referred to as "SMM," "Scale My Marketing," "Agency," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share the information we gather from visitors to our website, prospective clients, and current clients ("you").

2. Information We Collect

We collect information primarily to provide our Services, improve our communications, and maintain our business operations. The types of personal information we collect include:

2.1. Information You Provide Directly:

Contact Data: Your name, email address, phone number, and company name when you fill out a contact form, request a consultation, or sign up for a newsletter.
Service Data: Any information you provide to us to facilitate our Services, such as access credentials to your website or marketing platforms (collected securely and used solely for the purpose of the engagement).

2.2. Information We Collect Automatically (via Cookies and Tracking):

Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring websites.
Technical Data: Your IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect for the following core purposes:

To Provide Services: To fulfill our contractual obligations, perform the marketing and administrative services you have engaged us for, and manage your account.
To Communicate: To respond to your inquiries, schedule consultations, send service updates, and manage client relationships.
To Market: To send you newsletters, updates, and promotional materials related to our services, based on your preferences and consent.
To Improve: To analyze website usage and client feedback to continuously improve our website, Services, and business processes.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes, and protect our rights and property.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: We share information with third-party vendors and service providers (e.g., website hosting, analytics platforms, CRM software) who require access to data to perform services on our behalf. These third parties are contractually obligated to keep your information confidential and secure.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the safety of our users or the public.
With Your Consent: We may disclose your information for any other purpose with your explicit consent.

5. Data Security

We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encrypted connections for website traffic and secure, password-protected systems for accessing client data.

6. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information we have about you.
Opt-Out: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, through more prominent notification on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: compliance@scalemymarketing.io